The Challenges of Government Innovation
After what can mildly be described as a "rough" few years, years that included the Oscar Grant shooting, a few riots, the murder of four of their own on-duty officers and nearly daily homicides, the Oakland Police Department laid off 80 active duty cops last week. If there can be an upside of weakening the police force in one of the most crime riddled cities in the country, it will be innovation.
Today, the OPD launched an expanded online reporting system. It allows online reporting for at least eight additional citizen crime reports including identity theft, pet theft, credit card fraud, vandalism, and burglary or abandonment of a vehicle. It seems the majority of these reports don't have any expandable leads and are reported primarily for insurance claims. Of course there will always be situations, even in the above circumstances, where an online form will not be the appropriate response (such as cases that are reported as being "in progress" and the quick presence of an officer would not only stop the crime but could also arrest the perpetrator - no word on how that kind of thing is being handled). However, it took necessity to get this small technological advances in shape.
I've been told that the proposal for expanded online reporting has been on the table for at least the past year, if not more, but had been continually derailed for various reasons - I would assume budget issues and the general fear of technological change that seem to be inherent in government organizations could be to blame. The OPD certainly wouldn't be the only government entity guilty of that (have you seen the 1st Circuit Court of Appeals website? Welcome to the web, circa 1997). As I understand it, in the midst of the layoffs, suddenly the online reporting improvements became very, very important. Someone high up, thankfully, realized that the only way to actually get the job of policing done was to automate some of the smaller processes and the records department was ready with the previously shelved proposal to step up to the task. I applaud OPD for their swift adaptation, but I think it's a harbinger of bigger issues, not just for them but for government agencies across the board.
I think the above situation is inherent in both very large and very small forms throughout the country today. The "ain't broke so don't fix it" attitude isn't just rampant in online tech (though that is probably the easiest to point at from a layman's point of view), it permeates through US government agencies' view of all technological innovation. Crime reporting is a minor bump in the road. The man made catastrophes that we've seen in the past five years - flooding from hurricane Katrina, the current gulf oil spill, bridge failures and so on - are all the result of aging technology that however well maintained - or not maintained at all in some cases - simply weren't made for the modern situations that they have been put into after fifty or a hundreds years. The New Orleans levies, the underwater drilling processes, and the Bay Bridge were all incredible innovations for their time, but their time was decades ago. I believe that there was a time in this country when municipal projects were at the absolute forefront of technology and innovation. Coincidentally, the massive New Deal programs that worked so hard to build and integrate these innovations - the WPA & CCC, are what got the average American out of the last major economic depression. I think it's time we tried something like that again. After all, if it ain't broke don't fix it.
Apps for Californians and Where We Need To Go
Initially we were all excited by the opening of the Apps for Californians Data Gold Rush app challenge, but personally, I'm pretty disappointed with the data available.
Looking through the datasets at data.ca.gov what we have is generalized data in formats that are not easy to use or keep current. At the time of this writing, thirty-four of the forty-eight datasets are available only in XLS, TXT or CSV format - usually from a technical standpoint that means the data is a pain to translate and only manually updateable. This means that any kind of up-to-date information is out of the question.
However, up-to-date information doesn't matter as much considering that most of that data is only based on year and county - which brings us to the second point. Average users of an online or mobile app aren't looking for generalized data. Trends point to an increasing need for micro localized information. For example, users want to know which DMV has the shortest wait time, in a 30 mile area, so they can go there, RIGHT NOW (an excellent suggestion from someone in the "ideas" area at appsforcalifornians.ideascale.com).
When I looked at the information on traffic accidents at the CHP site I was hoping to find data that could be morphed into something that might look like a "Dangerous Intersection Alert." Imagine driving along and your GPS is able to warn you that you are approaching a dangerous intersection - a geographical point that has a high incidence of traffic accidents or fatalities, especially given a particular time of day or type of weather. If you've ever been in a traffic accident you know that any report contains the nearest intersection, as well as time and possible cause. Sadly, this data is simply not available. The data available is generalized by county or sometimes not at all. We can see that most traffic accidents happen on Fridays between 5:00 - 5:59 P.M. - interesting, but where? No doubt screeching out of the parking garage at work, somewhere, anywhere in California, as it is a statistic for the whole state. The most recent information is from 2008 which is also problematic, since intersections could be tracked in on at least a weekly or monthly basis and help point to problems that need to be addressed (are drivers swerving to avoid a pothole? Is a stop sign obstructed by spring foliage?).
Overall, data availability in any form is a step in the right direction, however city and state data initiatives have a long way to go. I'm interested to see what comes out of the Apps for Californians Data Gold Rush app challenge, but as of right now, I'm stumped for ways to use what is currently available there.
Visualizing Data: Snapshots of America
The major thing missing in government community health data are the human faces and on-the-ground visual information that we can get from walking around in a particular community. This is a data visualization project that seeks to make all these numbers and percentages make sense at a glance, by merging photography and Community Health Status Indicators data from the USDA.
Here is my proposal for the Sunlight Foundation's Design for America Challenge:
Using Community Health Status Indicators and a library of people & product photos, we can dynamically build a snapshot representation of a typical family in given county, anywhere in the US. What does a family look like in Southern Arizona? How is it different from a family in Maine? Are they drinking soda? Eating vegetables? Are they overweight? Are they active? What color is their skin? Do they own a car? Is the environment urban? rural?
I envision a single photo - similar to the "Groceries Around the World" photos - to represent each county in the US. The photos could be dynamically retrieved based on a number of variables, similar to those available in the USDA food atlas. A layering system (either in photoshop or on-the-fly) would add items based on statistics.
For example:
Pima County Arizona is represented by these statistics in the USDA Atlas:
FIPS Code 04019 NAME Pima STATE_NAME Arizona
- % Households no car & > 1 mi to store 1.85
- Grocery stores per 1,000 pop 0.122
- Supercenters and club stores per 1,000pop 0.009
- Fast-food restaurants per 1,000 pop 0.596
- Full-service restaurants per 1,000 pop 0.617
- Avg monthly # School-Lunch participants* 656017
- % Students free-lunch eligible 29.1
- % Students reduced-price-lunch eligible 7
- Lbs per capita fruit&veg 157
- Lbs per capita pkg sweetsnacks 109
- Gals per capita soft drinks 60
- Lbs per capita meat&poultry 55
- Lbs per capita prepared foods 299
- Relative price of low-fat milk 0.89
- Relative price of sodas 0.99
- Adult diabetes rate 7.8
- Adult obesity rate 21.2
- Low-income preschool obesity rate 15.2
- Farmers' markets per 1,000 pop 0.015
- % Adults meeting activity guidelines* 66.5
- % Highschoolers physically active* 32
- Recreation & fitness facilities per 1000p 0.1
- % White 57.3
- % Black 3.1
- % Hispanic 33.1
- % Asian 2.4
- % Amer. Indian or Alaska Native 2.6
- % Hawaiian or Pacific Islander 0.1
- Poverty rate 15.4
- Metro-nonmetro counties 1
I believe we can represent all of these statistics (and more) in one dynamically generated photo. For the example statistics above:
The background: A driveway with a car (low Stat #1) in an urban area (Metro #30) in front of a lower income house (high #29), filled with bags from a superstore (low #2, high #3). There is a basketball hoop on the driveway (med #22)
The People: Hispanic Family (high Stat #25) with 2 adults of healthy weight (low #17), and 2 slightly overweight children (high #18). One adult is holding a soccer ball (high #20), one child is holding a video game controller (low #21).
The Groceries on a table in front of them: A small bag from a fast food restaurant (med #4), a plate of food from a full service restaurant (med #5), a school lunch tray (med #6, 7, 8), only a few fruits & vegetables (low #9), a medium amount of boxed sweet snacks (med #10), one can of soda (low #11), a small amount of packaged meat or poultry (low #12), a few medium amount of frozen dinners (med #13), a gallon of milk (low #14, high #15), no glucometer/ medical products (low #16), no farm fresh produce (low #19)
Source: USDA Food Environment Atlas
The Impotence of Proofreading
Take a minute to figure it out. This is in the DC Metro.
This seems like an easy thing to overlook. You had a hard time seeing it too, didn't you? But from an insider perspective, there had to be at lease 10-20 eyes on this before something this size could make it's way to the Chinatown Metro Station. From the design intern to the big boss to the guy who pulls this out of the vinyl printer, your voice is important. When you don't speak up we all get a little bit dumber.
AfterSchoolSF.org Launched!
AfterSchoolSF.org (aka. After School Special) was created in two days during California Data Camp: Exploring State Data and DataSF App Contest by Zap Squeak's main man, This e-mail address is being protected from spambots. You need JavaScript enabled to view it . California Watch, Spot.Us, and some notable others sponsored the event so that computer nerds, data geeks, public servants and reporters could come together to "learn and discuss issues around public data in the State of California."
The goal here was to do something insightful with the datasets provided by datasf.org in the allotted time period: 9-5 on a Saturday, November 7th, 2009 (we also put in a day of prep time, but that was allowed). See it in action at www.afterschoolsf.org! There were some other great ones in there including a web app for tracking, maintaining and requesting city trees, a water usage tracker, and a map of San Francisco's oft-misused handicapped parking spaces. There was also the announcement of the release of more MUNI Bus data, which I'm sure will be very exciting to someone soon.
The site uses school sets from datasf.org and combines them with library and food information from GeoCommons. It is a PHP application with a simple admin area and a MySQL database behind it. Ultimately I'd love to expand this out so that more discreet data can be shown. If have a relevant dataset, have suggestions or happen to have a lot of time to enter address data into the database please let me know.
And of course there was someone liveblogging.

